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How to Respond

If you want your student to come to you when they have a problem, it is important to remain calm and not overreact. Many children are not telling an adult when they have been harassed online. This is often because they are afraid of losing cell phone, computer or internet privileges, being punished and/or being blamed for the occurrence. Most often children don't tell an adult because they do not realize how serious the situation is until it is too late. Encourage your student to come to you. Try these ideas for responding:
  • Take a deep breath and listen to your student.
  • Praise them for coming to you!
  • Examine your school policy and decide how you will handle the situation. On school grounds you are required to take immediate action. This could involve:
    • Talk with all students about the harm.
    • Notify parents of all children involved.
    • Investigate to see what kind of support would be beneficial to the target
    • Teach them to not retaliate.
    • Save the threatening messages/pictures.
    • Make a report to www.cybertipline.com.
    • Change screen names &passwords
    • Report spam or cyber-bullying to the school's internet provider.
    • Review your school's internet safety agreement to see if anything needs to be added.
    • Closely monitor the behavior of student/s targeted
    • Call the police immediately if there are threats of violence, extortion, obscene phone calls or text messages, stalking or hate crimes or child pornography.
SCENARIOS TO PRACTICE RESPONDING
  • Your nine-year-old child shares with you that while spending the night at a friend's house, their friend's older sister helped them each create their own MySpace profile. Your child says, "I can't wait to show you!"
    1. What are some of your immediate concerns?
    2. What will you say to your child?
    3. What additional actions will you take?

  • As you walk past your child at the computer one evening, you notice that he quickly closes the window that he was using.
    1. What are some of your immediate concerns?
    2. What will you say to your child?
    3. What additional actions will you take?

  • Your twelve-year-old tells you that an online friend has asked for her phone number and would like to meet in person.
    1. What are some of your immediate concerns?
    2. What will you say to your child?
    3. What additional actions will you take?

  • Your thirteen-year-old daughter is receiving constant text messages and often appears upset when reading them.
    1. What are some of your immediate concerns?
    2. What will you say to your child?
    3. What additional actions will you take?
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